Who you can message: opt-in and consent

Marketing messages go only to people who agreed.

When you start a conversation by hand, you confirm the basis (their opt-in or an existing order) and note how it was obtained.

If someone replies with a stop word, they are marked as opted out and no longer receive marketing messages.

Keep your own proof of consent. Rules differ by country, so check the requirements that apply to you.

Still stuck?

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